Terms and liability
Platform Terms
Version 2026-04-04. This page summarizes the core operating terms used across account access, listing publication, and deal acceptance inside Timeshare Connect.
Platform Role
Timeshare Connect provides listing, communication, workflow, and payment tooling. It is a conduit only and is not the buyer, seller, broker, travel agent, title company, resort operator, or a party to any reservation transfer, rental, or related contract between users.
User Obligations
Owners are responsible for having authority to advertise and transfer inventory, for accurate listings, and for completing any guest certificate, reservation, or resort authorization steps. Travelers are responsible for verifying trip details, paying on time, supplying accurate guest information, and complying with resort rules and eligibility requirements.
No Guarantee
Timeshare Connect does not guarantee listing accuracy, resort approval, transfer completion, uninterrupted travel, payment recovery, identity verification beyond the platform's internal checks, or that either party will fulfill their obligations.
Direct Contract
When a traveler requests and an owner accepts, the underlying commercial commitment is between those parties. Any claim for non-performance, misrepresentation, cancellation loss, denied check-in, or transfer failure is primarily between buyer and seller unless non-waivable law says otherwise.
Limitation Of Liability
To the maximum extent permitted by law, Timeshare Connect is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost travel value, or substitute lodging costs arising from user conduct, resort decisions, or failed booking performance. Any direct liability of the platform is limited to the platform fees actually retained for the specific transaction at issue.
Disputes And Survival
Deleting an account or leaving the platform does not cancel obligations already accepted in an active or completed deal. Payment obligations, indemnity, limitation of liability, and dispute-related provisions survive account closure.